Mosaic Closes Mine As Profits Plummet 70% Nov. 2013

Mosaic, one of Minnesota’s 10 largest public companies, said its revenue fell almost 30 percent last quarter; its stock, meanwhile, has dropped nearly 20 percent in 2013.

by Kevin Mahoney
November 5, 2013

The Mosaic Company said Tuesday that its third-quarter profit fell 70 percent and that it is closing one of its potash mines in Michigan.

The Plymouth-based potash and phosphate fertilizer provider announced that net earnings for the third quarter, which ended September 30, totaled $124.4 million, or $0.29 per share, down from $417.4 million, or $0.98 per share, during the same period in 2012. Earnings per share were $0.05 lower than what analysts polled by Thomson Reuters had expected.

Revenue, meanwhile, totaled $1.91 billion, down about 28 percent from $2.65 billion in the third quarter of 2012. Third-quarter revenue fell short of analysts’ projections of $1.97 billion.

Shares of Mosaic’s stock were trading down about 1.65 percent at $45.96 Tuesday afternoon, and they are down roughly 19 percent this year.

President and CEO Jim Prokopanko blamed the weak quarterly results on lower potash and phosphate prices, a late North American fall season, and cautious dealer behavior.

“We believe the current challenges in the environment in which we operate, for both phosphate and potash, are cyclical in nature and provide Mosaic opportunities to deploy capital, including shareholder distributions,” Prokopanko said in a statement. “The long-term outlook for Mosaic remains compelling.”

In addition to closing a mine in Michigan, the company said it would be exiting the “underperforming” Argentina and Chile distribution businesses, to focus more heavily on its growing business in Brazil.

Prokopanko said the company expects pricing to remain challenging going into 2014 and that international demand, especially in India and China, remains unpredictable.

Mosaic is among Minnesota’s 10 largest public companies based on revenue, which totaled $11.1 billion in its most recently completed fiscal year.

Stop Mosaic in Their Tracks

On Thursday, February 2, at 9 am, Mosaic Phosphate will go before the Manatee Board of County Commissioners to ask for another permit to mine in eastern Manatee County.  The permit would allow Mosaic to mine 661 acres and destroy another 50 acres of wetlands.  Our Planning Commission voted in favor of this permit and now it goes before the Board and this is where it must stop.

This $3.9 billion cash corporation has severely mined Central Florida (over one million acres) and is now coming south into Northeast Manatee County and our Peace River and Myakka River watersheds.  They draw 65 million gallons of water a day from our already declining aquifer, while we are on water restrictions. This water that they are stealing from the state is non-replaceable and will come to tremendous cost to us all.

Don’t be deceived by their showy ads on TV and their jobs claim.  Mosaic provides fewer workers per acre, than any other industry. They are currently spending millions of dollars monthly on advertising to convince you that they are doing a good thing.  Why would a company advertise so much and put large billboards on 301 when they do not sell their product to you?  They want to conceal the negative aspects of their operations which add billions of dollars of cleanup in its wake.

The Federal Courts have insisted Mosaic STOP any further mining until a complete and thorough Area-wide Environmental Impact Study (AEIS) has been performed. Evidently, Mosaic is in fear of the outcome, as they chose to circumvent the rules by attempting to secure another mine before the truth comes out.

Please stop Mosaic in their tracks, have the wisdom and courage that The Planning Commission lacked, and find out the real story.

Mosaic and their consenting codependents are counting on the apathy of Manatee citizens to get their way. Please, please, make an effort to show-up on Feb. 2, at 1112 Manatee Avenue, First Floor Commission Chambers and STOP this from going any further. We need to fill the chambers. You may or may not speak, but fill a chair.

We can’t leave our kids with enough of anything to fix what Mosaic is getting away with.

Wingate Mine Extension Approved by Manatee Planning Commission

Mosaic request gets nod of Manatee planning panel
Planners give preliminary OK to mine extension

http://www.bradenton.com/2012/01/13/3788734/mosaic-request-gets-nod-of-panel.html

By SARA KENNEDY – [email protected]

MANATEE — A plan to extend a phosphate mine over 661 acres of East Manatee won preliminary approval Thursday from the Manatee County Planning Commission.

Commission members heard a presentation from the applicant, Mosaic Fertilizer, LLC, and from a few opponents, before voting unanimously in favor of two resolutions that would allow extension of the Wingate Creek Mine, west of Duette Road and north of State Road 64.

Speaking in favor of the plan was Bartley E. Arrington, Mosaic’s manager of mine permitting, who said that about 598 acres would be mined, and about 50 acres of wetlands and surface water areas would be disturbed — but replaced — once mining is finished.

Officials said the extension of the mine would pose no problem for nearby residents from noise, light, air pollution and other byproducts of the industrial process, a neighbor who lives in a subdivision more than a mile away said he frequently experiences too much noise and light already.

“You can sit on my front porch and listen to that mine operating 24 hours a day, 7 days a week, 365 days a year,” said John R. Henslick, a senior scientist for ECo Consultants Inc., of Sarasota.

“People stop the conversation and ask: ‘What is that noise?’” said Henslick.

Henslick complimented the company on the job it does, and said he didn’t mind the mine. But he added he thought there were steps it could take to improve or lessen the impact on its neighbors.

Others also objected to Mosaic’s request.

Linda Jones wondered if the company was on schedule for other reclamation projects it has in the works. A county staffer said it was on schedule at all of its Manatee County sites.

Sandra Ripberger said she was “very concerned” about the 50 acres of wetland the project would displace, adding, “Mosaic has not shown it can re-create wetlands to function as well as they did originally.”

She also wondered whether the mine would degrade the Myakka River, noting that parts of it in Sarasota have been named by the Florida Department of Environmental Protection as “Outstanding Florida Waters,” providing special protection due to its natural attributes. The Florida Legislature also designated a 34-mile Sarasota portion a “Florida Wild and Scenic River.”

However, the river’s north end in Manatee County carries neither designation, according to Charlie Hunsicker, county director of natural resources. The river arises at the Flatford Swamp, north of Myakka City, and flows southwest through eastern Manatee, then via Sarasota and Charlotte counties to the Gulf of Mexico, he said.

Mosaic, among the world’s leading makers of phosphate and potash crop nutrients, is seeking a master plan authorizing mining and reclamation; a waiver of the setback requirement for mining adjacent to the county’s Duette Preserve; and approval of a build-out date for mining of Dec. 31, 2019, and reclamation until Dec. 31, 2023.

The company also has requested a rezoning of 645.9 acres from General Agriculture to the Extraction zoning district, according to county records.

The Manatee County Commission is slated to make the final decision at 9 a.m., Feb. 2 at the County Administrative Center, 1112 Manatee Ave. W., Bradenton.

Sara Kennedy, Herald reporter, can be reached at 941-745-7031
Read more here: http://www.bradenton.com/2012/01/13/3788734/mosaic-request-gets-nod-of-panel.html#storylink=cpy

Mosaic Seeks to Expand Wingate Mine

Manatee phosphate mine expansion advances

By Halle Stockton

Published: Thursday, January 12, 2012 at 4:10 p.m.

MANATEE COUNTY – Mosaic Fertilizer plans to expand its phosphate mining operations on more than 3,000 acres of Duette pastureland, east of an existing 7,300-acre tract that has been mined since the 1970s.

But while the new land is tied up in a federal environmental study, Mosaic has gone to Manatee County to get started on a separate 600-acre extension located between State Road 64 and State Road 62.

On Thursday, the Manatee County Planning Commission gave preliminary approval to the world’s leading producer of concentrated phosphate to extend its Wingate Creek Mine operation.

Local environmental groups and a Duette resident opposed the extension, arguing that the existing mine already threatens park land and rivers, and degrades the rural landscape with constant noise and light.

“It is a historical mistake,” said ManaSota-88 Chairman Glenn Compton. “To expand upon an existing mistake is irresponsible.”

Mosaic contends that its operations are safe, environmentally viable and provide the county with hundreds of jobs and millions of dollars in economic impact.

“It’s unfortunate that these groups would like to derail the permit, those jobs and that economic output based on concerns that really aren’t relevant for what the permit contemplates,” said Mosaic spokesman Russell Schweiss. “The mine has operated for 30 years without detriment to the downstream water bodies they are concerned about.”

The Manatee County Commission will make the final decision on the Wingate extension at its Feb. 2 meeting.

Mosaic is unable to mine 3,000 acres southeast of the Wingate Mine and cross over Duette Road until the U.S. Army Corps of Engineers completes an environmental impact study in about a year.

If approved, mining at the 600-acre extension would begin in 2014.

Mosaic is seeking permits now in anticipation of any delays. Streamlining the process could prevent the mine from shutting down and laying off workers as mine reserves run out, Schweiss said.

The existing mine employs 130 people and provides $19 million in annual wages, the company said. An economic report projected the extension of the mine would generate an average of about 300 jobs annually for six years.

The Mosaic mine would destroy 49 acres of wetlands; the company says it would replace those with what it promises would be higher quality wetlands. The company has also committed to working with the county on a water improvement project at the Duette Preserve.

“This is a temporary impact,” said Bart Arrington, Mosaic’s permitting manager. “We put it back better than we find.”

John Henslick, a Winding Creek subdivision resident about a mile from the mine, said the noise and light are already intolerable.

“A lot of us moved out east to enjoy the country and the evening sky,” he said. “But at night, looking at the Mosaic property is like looking at St. Pete.”

Compton and Sierra Club member Sandra Ripberger had concerns over how the mining threatens fish and wildlife that rely on the Wingate and Johnson creeks, which feed to the Myakka River.

Though Mosaic assured that dams follow rigid quality standards, Compton said habitats could be destroyed if the mine’s holding ponds were to fail and release toxic waters.

“We are one hurricane away from finding that out,” he said.

Judge won’t delay phosphate mining halt

Wednesday, January 11, 2012 10:33 AM
Judge won’t delay phosphate mining halt

http://www.capitalpress.com/newest/mp-mosaic-legal-update-011312

A federal judge has refused to postpone an order that has blocked extraction from a major U.S. phosphate mine.

The Mosaic Co.’s South Fort Meade mine, which represents 20 percent of U.S. phosphate production, was shut down earlier this year by a federal judge in Florida.

Environmentalists groups claim the federal government improperly approved an extension of the mine without a sufficiently thorough environmental analysis.

In July, U.S. District Judge Henry Lee Adams granted a preliminary injunction against rock extraction at the mine because environmentalists were likely to prevail in the lawsuit.

Mosaic challenged that decision in the 11th U.S. Circuit Court of Appeals and asked the judge to delay the injunction while the appellate process was underway.

Adams refused their request on Jan. 3, ruling the company had failed to demonstrate such a stay was warranted. The 11th Circuit is scheduled to hear oral arguments in the case on March 6.

FL EPA Water Regulations Get Watered Down

Florida issues new water pollution standards

By Craig Pittman, Times Staff Writer
Posted: Nov 02, 2011 05:07 PM

Amid a long-running political fight over new water pollution standards being imposed by the U.S. Environmental Protection Agency, Florida officials Wednesday unveiled their own new standards for limiting the most common form of pollution in the state’s rivers, streams and estuaries.

The new standards for limiting nutrient pollution —- the kind that often causes toxic algae blooms —- have already drawn support from the Florida Pulp and Paper Association, Associated Industries of Florida and phosphate mining giant Mosaic, among other groups.
Also lined up in support: the EPA. Based on a preliminary review, the federal agency “would be able to approve the draft rule” as complying with the Clean Water Act, wrote Nancy K. Stoner of the EPA’s regional office in Atlanta.

However, while state Department of Environmental Protection Secretary Herschel Vinyard called the new standards “the most comprehensive nutrient pollution limitations in the nation,” some environmental groups say what DEP has come up with is worse than the rule already on the books.

“The toxic slime outbreaks in Florida will continue and get worse,” predicted David Guest of Earthjustice, one of the groups that previously sued the EPA for failing to protect Florida’s waterways from nutrient pollution. The new state rule, he said, was “negotiated with the polluting industries, and it reflects that.”

Guest contended the EPA is going along with the DEP’s rule to dissipate the political heat that ensued when the federal agency agreed to impose new pollution rules on Florida. The EPA’s rules have drawn opposition from Gov. Rick Scott, state business leaders and some members of Florida’s congressional delegation.

“They’re just lying down and letting the DEP do whatever they want to do,” said Linda Young of the Clean Water Network. The problem with the new rules, she said, is that they don’t apply to what comes out of the end of a drain pipe. That makes it harder to stop pollution at the source, she said.

Nutrients such as phosphorous and nitrogen flow into waterways from fertilized lawns, golf courses, leaking septic tanks and malfunctioning sewer plants. In the past 30 years, nutrient pollution has become the most common water pollution problem in Florida —- but the state’s rules for how much nitrogen and phosphorous are allowed in waterways were only vague guidelines.

The EPA told all states in 1998 to set strict limits on nutrient pollution, and warned it would do it for them if no action was taken by 2004. DEP officials started working on new standards in 2001, but 2004 passed without any change.

In 2008, Earthjustice and a coalition of other environmental groups sued the EPA to force it to take action in Florida. A year later, the agency settled the suit by agreeing to impose nutrient pollution standards — and the complaints began boiling up from Florida industry leaders about costly, unnecessary federal regulations hurting the economy.

Attorney General Pam Bondi, on behalf of Agriculture Commissioner Adam Hasner, sued to block implementation of the rules, and on Wednesday she filed a motion accusing the EPA of exaggerating the threat from nutrient pollution.

EPA officials have said all along that they would drop their pollution limits if the state would come up with some new standards. In the EPA’s letter Wednesday, agency officials said that if the state’s Environmental Review Commission and the Legislature ratify the new state standards, and the EPA gives its formal approval of the final version, the agency would then withdraw its controversial pollution standards.

Craig Pittman can be reached at [email protected]

[Last modified: Nov 02, 2011 05:08 PM]

Phosphogypsum Stacks

From EPA website….

Stacks
Aerial view
The phosphogypsum, separated from the phosphoric acid, is in the form of a solid/water mixture (slurry) which is stored in open-air storage areas known as stacks. The stacks form as the slurry containing the by-product phosphogypsum is pumped onto a disposal site. Over time the solids in the slurry build up and a stack forms. The stacks are generally built on unused or mined out land on the processing site.
As the stack grows, the phosphogypsum slurry begins to form a small pond (gypsum pond) on top of the stack. Workers dredge gypsum from the pond to build up the dike around it and the pond gradually becomes a reservoir for storing and supplying process water. A total of 63 phosphogypsum stacks were identified nationwide in 1989. They were in 12 different states, but the majority, two-thirds, were in Florida, Texas, Illinois, and Louisiana.

Side by Side
The surface area covered by stacks ranges from about 5 to 740 acres. The height ranges from about 10 to 200 feet. In 1989, the total surface area covered by stacks was about 8,500 acres. More than half that acreage is in Florida.
The tops of operating phosphogypsum stacks (ones that are still receiving phosphogypsum) are covered by ponds and ditches containing process water. “Beaches,” saturated land masses, protrude into the ponds. These surface features may cover up to 75 percent of the top of the stack. Other surface features include areas of loose, dry materials; access roads; and thinly crusted stack sides. (The crust thickens and hardens when the stacks become inactive and no longer receive process slurry.)

FL Governor appoints Mosaic executive to Industrial and Phosphate Research Institute

If there was ever any doubt about the scientific objectivity of the Florida Phosphate Research Institute, then at least their intentions are plainly known to all now… Thanks to Governor Scott for clearing that up.

Scott appoints Mosaic executive to Industrial and Phosphate Research Institute

 http://floridaindependent.com/47377/rick-scott-mosaic-fertilizer

 By Virginia Chamlee | 09.13.11 | 4:17 pm

 Gov. Rick Scott today appointed Michael A. Daigle, director of operations planning at Mosaic Fertilizer, to the Florida Industrial and Phosphate Research Institute. The appointment marks the latest in a stream of government interaction with the company — Mosaic gave at least $15,000 to Scott’s gubernatorial campaign, and a former Jeb Bush staffer recently went to work for the company.

A phosphate mine in South Fort Meade, owned by Mosaic, was shut down in July due to potentially detrimental environmental impacts. Although the company was initially given the go-ahead from the U.S. Army Corps of Engineers to strip-mine thousands of acres of Florida wetlands, a lawsuit (brought by environmental groups including the Sierra Club) led a judge to halt production at a 700-acre tract of the mine, over fears that the mining activities were damaging two area watersheds.

In July, a U.S. judge extended that injunction — effectively banning the company from expanding production at the mine.

According to its website, the Florida Institute of Phosphate Research was originally created in 1978 as “a state agency to study phosphate issues that impact Florida’s citizens, environment and economy and to be a phosphate information resource.”

Daigle’s term begins today and ends Sept. 30, 2014.

EPA Resists Call To Halt Radiation Surveys

The Inside Story – 

EPA Resists Call To Halt Radiation Surveys

Posted: September 9, 2011

EPA Administrator Lisa Jackson is resisting GOP demands that the agency commit to halt aerial surveys that could inform a potentially precedent-setting cleanup of an area in central Florida where the agency fears that tens of thousands of people living on former phosphate mines are being exposed to dangerous levels of radiation.

An agency spokeswoman says that during a Sept. 7 meeting, Jackson told GOP critics that the agency has “no current plans” to conduct such surveys, but stopped short of agreeing to the lawmakers’ call to permanently halt the flyovers.

At issue are approximately 10 square miles of contaminated land near Lakeland, FL, where EPA has taken no cleanup action despite having had the concerns since the late 1970s. To address the concerns, which were first made public by an award-winning series of Inside EPA articles in 2010, the agency has so far conducted only one preliminary aerial radiation survey near the area in question.

But EPA’s survey has prompted opposition from GOP lawmakers representing the area, including Rep. Dennis Ross (R-FL), who is planning to push an amendment to EPA’s upcoming appropriations bill blocking further EPA survey work. Ross, together with other GOP lawmakers, sent a letter to Jackson earlier this year that criticized the agency for having recently conducted the preliminary survey and demanded that the agency conduct no further flyovers, saying they could hurt Florida’s economy. The lawmakers also called EPA’s long-held Superfund cleanup standards “arbitrary.”

In a Sept. 7 press release, Ross claimed that he had met with Jackson in his Washington, DC office and had won a commitment from the Administrator “to conduct no future radiation flyovers.” In the press release, Ross called the alleged commitment from Jackson “a giant step in the right direction,” because further surveys would “impact every Floridian in thousands of dollars a year in new costs and potentially devastating effects on an already depressed housing market.”

During the meeting with Jackson, Ross said he “made clear that decades of study, from industry to University, show that radiation levels at mining sites in central Florida contain less radiation than living in the suburbs of Denver, and that any radiation monitoring must be done with agreed upon benchmarks based on accepted scientific standards.”

But Ross’s press release “is misleading,” an agency spokeswoman says in a statement to Inside EPA. “Administrator Jackson did not commit to no flyovers – she simply stated at this time there are no plans to do any,” the EPA spokeswoman says.

The EPA spokeswoman also defended the use of aerial surveys, calling them “a common sense, low-cost way of detecting whether there is radiation in the soil, radiation that could harm people in their communities.” The spokeswoman says that “EPA undertakes a strict scientific and public process to determine what levels of radiation are unsafe” and that the agency “has a duty to gather information to ensure public health and the environment are protected.”

EPA is “committed to continuing to work with States to listen and address any issues of concerns,” the spokeswoman says.

Reaching a consensus with state officials regarding the Florida phosphate issue could prove difficult, however. The desire of EPA officials to use their Superfund standards as the basis for any cleanups in the area has long been a source of contention between EPA, Florida and phosphate mining industry officials, and the disagreement has prompted concerns amongst environmentalists who fear the precedent that could be set if EPA abandons its long-held standards.

In addition, Ross is preparing to insert his amendment blocking any additional survey work in the fiscal year 2012 budget bill when it is recalled to the House floor. The amendment would block surveys “of any facility in the State of Florida in Polk county or Hillsborough county that is listed in” EPA’s Superfund database, known as the Comprehensive Environmental Response, Compensation, and Liability Information System (CERCLIS).

But Rep. Edward Markey (D-MA), who has raised concerns about the Florida phosphate issue in the past, may oppose the amendment. A Capitol Hill source said recently that Markey continues to track the issue and may speak in opposition to the Ross amendment when it comes up on the House floor.

In addition, Florida environmentalists are urging Jackson to reject the demands of Ross and the other Florida Republicans, which include Reps. Gus Bilirakis, Vern Buchanan, Richard Nugent and Thomas Rooney. In a July 20 letter, the activists say they “strongly support a fully scientific review of the impacts of phosphate mining, including the aerial radiation surveys which are long overdue.”

A Ross spokesman could not be reached for comment.

© 2000-2011. Inside Washington Publishers

--
Douglas P. Guarino
Associate Editor
Inside Washington Publishers
(Inside EPA's Superfund Report)
1919 South Eads Street, Suite 201
Arlington, VA 22202
703-416-8518
fax:703-416-8543
mailto:[email protected]

GOP Effort To Block EPA Radiation Surveys In Florida Faces Opposition

Superfund Report – 09/05/2011
GOP Effort To Block EPA Radiation Surveys In Florida Faces Opposition
Posted: September 2, 2011
Environmentalists and a key House Democrat are pushing back against a GOP effort to block EPA from doing aerial surveys that could inform a potentially precedent-setting cleanup of an area in central Florida where the agency fears tens of thousands of people living on former phosphate mines may be exposed to dangerous levels of radiation.
At issue are approximately 10 square miles of such lands near Lakeland, FL, where EPA has taken no cleanup action despite its concerns dating back to the late 1970s over residential radiation. EPA’s concerns, made public by an award-winning series of Inside EPA articles in 2010, have prompted a negative reaction from GOP lawmakers representing the area, who say the fears are overblown.
In February, the lawmakers — including GOP Florida Reps. Dennis Ross, Gus Bilirakis, Vern Buchanan, Richard Nugent and Thomas Rooney — sent a letter to EPA Administrator Lisa Jackson in which they take issue with EPA having recently conducted a preliminary aerial survey near the area in question. The survey, which was expected to set the stage for a much more extensive flyover of the area, is considered to be a key early step in a possible cleanup process (Superfund Report, July 11).
Ross, who plans to meet with Jackson in the coming weeks to discuss the issue, is preparing to insert an amendment blocking any additional EPA survey work in the fiscal year 2012 budget bill when it is recalled to the House floor in the coming months. The amendment would block surveys “of any facility in the State of Florida in Polk county or Hillsborough county that is listed in” EPA’s Superfund database, known as the Comprehensive Environmental Response, Compensation, and Liability Information System (CERCLIS) (Superfund Report, Aug. 8).
But the measure may be countered by Rep. Edward Markey (D-MA), who has raised concerns about the Florida phosphate issue in the past. According to a Capitol Hill source, Markey continues to track the issue and may speak in opposition to the Ross amendment when it comes up on the House floor.
In addition, Florida environmentalists are urging Jackson to reject the demands of the GOP lawmakers. In a July 20 letter, the activists say they “strongly support a fully scientific review of the impacts of phosphate mining, including the aerial radiation surveys which are long overdue.”
The groups, which include the Sierra Club Florida Phosphate Committee, Protect Our Watersheds and People Protecting Peace River, say that in addition to aiding EPA’s Superfund evaluation of the former mining areas, information gleamed from the surveys should be included in the Area-Wide Environmental Impact Statement that EPA and the Army Corps of Engineers are preparing relative to proposed new phosphate mines in Florida (Superfund Report, Oct. 15).
The activists also take issue with the GOP lawmakers’ assertion that EPA’s preferred cleanup standard for the Florida sites is “arbitrary.” The activists note that the standard, which dictates that concentrations for radium-226 in soil should not exceed 5 picocures per gram (pCi/g) above what naturally occurs in an area, “is a longstanding national standard which has been used at may sites nationwide to evaluate risk.”
“It would be highly improper to apply a different rule for Florida, or to refuse to look at the data because you don’t want to know what it says, which is the underlying premise of the [GOP] letter,” the activists say. Relevant documents are available on Inside EPA.com. (Doc ID: 2374487)
In their letter, the GOP lawmakers complain that “Florida’s real estate market is already under significant duress as a result of the economic downturn” and that “potential actions by EPA stand to impede Florida’s recovery.”
But the activists challenge this assertion, saying that aerial surveys “allow a scientific evaluation of risk and can have the effect of lifting the stigma currently associated with many such sites.”
The GOP congressmen presume “that this is a debate between economics and public health,” the activists continue. “This simply isn’t true. It’s a debate between powerful narrow corporate interests and a broader regional interest in environmental, public and economic health.” — Douglas P. Guarino
© 2000-2011. Inside Washington Publishers

Douglas P. Guarino
Associate Editor
Inside Washington Publishers
(Inside EPA’s Superfund Report)
1919 South Eads Street, Suite 201
Arlington, VA 22202
703-416-8518
fax:703-416-8543
mailto:[email protected]